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<p>How do I tell if I have a firewall on my computer?</p><p><span id="bodyfont" style="font-family:Verdana; font-size: 10pt;"><p><strong><span style="font-family: Arial;"><span style="font-size: 12pt;"><span style="font-size: 10pt; color: #0000ff;">Firewalls</span></span></span></strong></p> <p><span style="font-family: Arial;"><span style="font-size: 12pt;"><span style="font-size: 10pt;">If you are being blocked from accessing an area of the online course system, but it appears you can access other areas with no problem, it may be that your ISP or LAN has installed firewalls which are blocking access. Consult your ISP or Network Administrator for assistance.</span></span></span></p> <p><span style="font-family: Arial;"><span style="font-size: 12pt;"><span style="font-size: 10pt;">You could also have a personal firewall installed on your computer. You may <font size="2">need to modify configurations within the security software to keep it from blocking access</font></span></span></span></p> <p><span style="font-family: Arial;"><span style="font-size: 12pt;"><span style="font-size: 10pt;"><font size="2">Check your computer's programs to see if you have one of these firewalls and click the link for further details:</font></span></span></span></p> <p><span style="font-family: Arial;"><span style="font-size: 12pt;"><span style="font-size: 10pt;"><font size="2"><font size="2"><a href="#xp" target="_self"><span style="font-family: Arial;"><span style="font-size: 12pt;"><span style="font-size: 10pt;"><font size="2"><font size="2">Windows Firewall</font></font></span></span></span></a><br /> <a href="#za" target="_self">Zone Alarm<br /> </a><a href="#mac" target="_self">McAfee<br /> </a><a href="#nis" target="_self">Norton</a> </font></font></span></span></span></p> <span style="font-family: Arial;"><span style="font-size: 12pt;"><span style="font-size: 10pt;"><font size="2"> <p><font size="2"><a name="xp"><strong></strong></a><strong>Windows XP Firewall</strong></font></p> <p><font size="2">Windows XP has its own built-in firewall, which is enabled by default. To open the firewall and view settings:</font></p> <p><font size="2">1. Click Start<br /> 2. Click Settings<br /> 3. Click Control Panel<br /> 4. Double Click the "Windows Firewall" Icon within the Control Panel</font></p> <p><font size="2">For more information regarding windows firewall <a href="http://www.microsoft.com/windowsxp/using/security/internet/sp2_wfintro.mspx" target="_blank">CLICK HERE</a></font></p> <p> </p> <p><font size="2"><a name="za"></a><strong>Zone Alarm Pro Version 4.0 & 5.0</strong></font></p> <p><font size="2">Basic Method (fewer steps but a broader modification of the firewall) <br /> 1. Open Zone Alarm Pro <br /> 2. Click Privacy from the options of the left. <br /> 3. Select the Cookie Control tab. <br /> 4. Click Custom. <br /> 5. Make sure the box labeled Block Persistent Cookies is not checked. <br /> 6. Make sure the box labeled Block Third Party Cookies is not checked. <br /> 7. Make sure the box labeled Remove Private Header Information is not checked. <br /> </font></p> <p><font size="2">Advanced Method (more steps but a narrower modification of the firewall) <br /> 1. Open Zone Alarm Pro <br /> 2. Click Privacy from the options of the left. <br /> 3. Select the Site List tab <br /> 4. Select Add and enter the URL.<br /> 5. Highlight the URL and select Options <br /> 6. Select the Cookies tab <br /> 7. Uncheck the boxes for: Persistent Cookies, 3rd Party Cookies and Remove Private Header Information <br /> 8. Click Apply and then click OK <br /> 9. Repeat the previous steps for additional URLs </font></p> <p><font size="2"></font> </p> <p><font size="2"><a name="mac"><strong></strong></a><strong>McAfee Internet Security Version 6</strong></font></p> <p><font size="2">1. In the system tray in the lower right corner, find the M icon and right-click it. <br /> 2. Click Privacy Service <br /> 3. Click Open Privacy Service <br /> 4. Look on the right for the heading I want to <br /> 5. Under the heading, click Control Access to Cookies <br /> 6. Cookies from third-party sites will have a default setting of reject. Change it to accept. <br /> 7. Next, click the clean slate tab in the upper right. <br /> 8. At the bottom of the screen, there is an option that says Prevent 'referrer' information from being shared. It is check by default. Remove the check. <br /> 9. Click Apply then Okay. <br /> 10. Close any remaining McAfee windows.</font></p> <p> </p> <p><font size="2"><font size="2"><a name="nis"><strong></strong></a><strong>Norton Internet Security 2006 / Norton Personal Firewall 2005/2006<br /> </strong></font></font><font size="2"><font size="2"><br /> Open the Norton Personal Firewall / Norton Internet Security <br /> 1. Click Privacy Control <br /> 2. Click Configure <br /> 3. Click Custom Level <br /> 4. The recommended level for viewing databases is Medium <br /> 5. Make sure cookies are allowed <br /> 6. Uncheck enable browser privacy <br /> 7. Click OK twice and close Norton Personal Firewall / Norton Internet Security </font></font></p> <p><font size="2"><font size="2"><br /> If the problem persists add the specific site you are trying to view:<br /> 1. Open the Norton Personal Firewall/Norton Internet Security <br /> 2. Click Privacy Control <br /> 3. Click Configure <br /> 4. Click Advanced <br /> 5. Enter the site.<br /> 6. Click OK <br /> 7. Under the Global Settings tab, make sure permit is checked for each option </font></font></p> </font></span></span></span></span></p><h3>Alternate Questions/Keywords</h3><p></p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>